Terms of Service

1. Agreement to Terms

By accessing or using the Flowroots website (flowroots.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. About Flowroots

Flowroots is an email fundraising agency specializing in managed email marketing and outreach campaigns for nonprofit organizations. We serve as your email partners for reaching new supporters, running successful campaigns, and growing more from every donor through strategic email marketing and cold outreach services.

3. Services Description

Flowroots provides the following services to nonprofit organizations:

• Email Marketing Suite: Fully managed email marketing campaigns, donor targeting, segmentation, and performance tracking
• Email Outreach Engine: Cold email outreach to reach new supporters, partners, and sponsors with lead sourcing and personalized campaigns
• Strategy, copywriting, and campaign execution for fundraising emails
• Customized email journeys and donor communication sequences
• Lead sourcing, enrichment, and scoring for outreach campaigns
• Performance tracking with shared visibility dashboards

4. Website Use

This website serves as an informational platform and contact point for potential clients. You may:

• Browse and read content on our website
• Contact us through provided forms or email
• Schedule consultation calls through our booking system

You may not use this website for any unlawful purpose or to solicit unlawful business.

5. Service Agreements

Specific terms for email marketing and outreach services will be outlined in separate service agreements between Flowroots and each client. These Terms of Service govern only the use of this website.

6. Intellectual Property

The content, design, and materials on this website are owned by Flowroots and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Disclaimers

The information on this website is provided "as is" without any representations or warranties. While we strive for accuracy, we make no guarantees about the completeness, reliability, or suitability of any information presented.

8. Limitation of Liability

Flowroots shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services, except as may be required by applicable law.

9. Indemnification

You agree to indemnify and hold harmless Flowroots from any claims, damages, or expenses arising from your use of this website or violation of these terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a new effective date. Continued use of the website after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved in the appropriate courts having jurisdiction.

12. Contact Information

If you have questions about these Terms of Service, please contact us at: