Privacy Policy

1. Introduction

Flowroots respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (flowroots.com) or engage with our services.

2. Information We Collect

Information You Provide

We may collect the following information when you voluntarily provide it:

• Contact information (name, email address, phone number)
• Organization details (nonprofit name, role, organization size)
• Information shared during consultation calls or communications
• Project requirements and business needs

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information and operating system
• IP address and general location information
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing requested information
• Scheduling and conducting consultation calls
• Developing custom proposals and service recommendations
• Providing ongoing support and communication about our services
• Improving our website and service offerings
• Complying with legal obligations

4. Information Sharing

As a one-person studio, Flowroots does not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With your explicit consent
• To comply with legal requirements or protect legal rights
• With trusted service providers who assist in website functionality (under confidentiality agreements)
• In connection with a business transfer (sale, merger, etc.)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may use third-party services that have their own privacy policies:

• Contact forms and scheduling tools
• Website analytics services
• Email communication platforms

We encourage you to review the privacy policies of any third-party services you interact with through our website.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience and gather information about website usage. You can control cookie settings through your browser preferences.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Contact information may be retained to maintain ongoing client relationships and provide future services.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to information we have about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries promptly and work to address any concerns you may have.